Notice of Service Change

On Thursday November 27th, access from off campus to the Queen's University Domain Name Service (DNS) servers that resolve network addresses ending in AD.QUEENSU.CA will be removed. On campus computers and servers will not be affected by this change.
 
DNS servers that will no longer provide this service off campus:
Summer.ad.queensu.ca
Winter.ad.queensu.ca
Spring.ad.queensu.ca
 
Users who connect to a Queen's University computer from home using: computername.ad.queensu.ca will have to reconfigure their connection. ITS has created a Remote Desktop Gateway Service which can be used to connect to resources on campus. The information regarding this configuration can be found at:
http://www.queensu.ca/its/managedservices/remotedesktopgateway.html
 
Other Services that are hosted outside of Queen's may be affected if they use the name resolution of ad.queensu.ca. Those services should contact the support center for further details.
 
If you have questions regarding this change you can contact the IT Support Centre by calling 613-533-6666 during regular business hours, or by filling out the online help form here: http://www.queensu.ca/its/helpform/

Thank you
ITS