*Update*

The IDM service has now been restored.

Thank you for your patience.

If you experience any further issues, please contact the support centre at (613) 533-6666.
--------------------------------------------------------------

Previous Description (2015-02-10 11:38:57):

*Update*

ITservices is estimating IDM service will be restored by 2pm.

--------------------------------------------------------------

Previous Description (2015-02-10 10:46:35):

The disk that house the IDM database have experience a failure.
ITServices is working to resolve the issue.

In the interim to maintain data integrity, the IDM service is being taken offline.

Services Affected: Password Resets, NetID Activation, Email
Alias claims, etc.