*Update*

The issue reported yesterday is ongoing. Some users are reporting outlook is slow to respond at times.
Microsoft is aware of the issue and are actively investigating.

IT services will monitor the service alerts provided to us by Microsoft and update this notice as new information becomes available.


--------------------------------------------------------------

Previous Description (2015-09-01 08:33:53):

*Update*

Microsoft Reported that the issue was resolved as of 10pm August 31st. Please report any further issues to the IT Support Center.

IT Services
--------------------------------------------------------------

Previous Description (2015-08-31 16:51:01):

*Update*

Microsoft has acknowledged this widespread issue and is working on it. When they have fixed the issue ITS will update this message.

--------------------------------------------------------------

Previous Description (2015-08-31 15:40:58):

IT Services is investigating reports that for some users, Outlook is slow to connect to Office 365 or cannot connect at all. A ticket has been submitted to Microsoft and IT Services is continuing to gather data.

Users experiencing this issue can log into Outlook web access to view their mail via https://office365.queensu.ca

IT Services will update this ticket when more information is available.