*Update*

Cogeco has confirmed that overnight crews have repaired the cable. Full and redundant connectivity has been restored.
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Previous Description (2015-11-02 14:35:52):

*Update*

The internet service provider has identified a fibre optic cable cut. The estimated time of resolution is 16:00.
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Previous Description (2015-11-02 14:23:14):

ITServices monitoring systems have detected an outage with one of our three internet service providers.

Users may experience some slower internet access speeds until full service is restored.

ITServices staff are working with the ISP to track the status of the outage.