Please note the time change of this outage. The outage will now take place between 6 am - 12 pm.

ITS will be performing a border router upgrade resulting in a planned network outage on Sunday, October 29 from 6 am - 12 pm. This upgrade is part of a continued effort to strengthen Queen's network availability, resilience and performance.

During the upgrade period, there will be limited or no access to the internet on both wireless and wired networks throughout campus.

If you are on campus, your devices will be unable to access the internet or local network drives and resources during this period.

Off campus, access to services such as SOLUS, OnQ, MyQueensU and the main Queen's website will be generally accessible with only minor interruptions expected. These resources will generally not be available from within campus during the upgrade period.

If you are still experiencing problems connecting to the network after the upgrade has been completed, please contact the IT Support Centre at (613)533-6666 or by filling out the Online Help Form.