On Friday, December 8th, a malicious email was sent to members of the Queen's community. In keeping with the Electronic Information Security Policy, this message has been removed from all mailboxes using an automated feature in Office 365.

If you are not using an Office 365 mailbox or forward your mail outside of Office 365, ITS is not able to automatically remove the malicious message. Please delete the message manually from your mailbox if you have received a copy.

If you received this message, clicked the link and entered your credentials, please change your NetID password immediately.

If you have any questions please contact the IT Support Center at x36666.

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BEGINNING OF REMOVED MESSAGE
From: Fox, Matthew J [mailto:Matthew.Fox@usd.edu]
Sent: Friday, December 8, 2017 8:12 AM
Subject: Ticket Number:135863


Notification of Ticket Escalation

Workspace:
Service Desk
Ticket:
Request closed
Ticket Number:
135863

Priority:
High

Status:
Request
Creation Date:
2017-12-08


Description:
I have marked your Request as closed.

Please review the details of your request in the Self Service portal via the following link: Your incident [LINK REMOVED]

If you feel that your request has not been completed, please visit your incident link to re-open the request.

The last action taken are as follows:

12/08/2017 08:06 am IT service:
ID checked

If you do not reply, this request will be formally closed this weekend.

Regards,
Instructor,
IT Service Desk
Information Technology

END OF REMOVED MESSAGE