On Monday, March 26th, a malicious email was sent to members of the Queen's community. In keeping with the Electronic Information Security Policy, this message is being removed from all mailboxes using an automated feature in Office 365.

Please delete the message manually from your mailbox if you have received a copy.

If you are not using an Office 365 mailbox or forward your mail outside of Office 365, ITS is not able to automatically remove the malicious message.

If you received this message, clicked the link and entered your credentials, please securely change your NetID password immediately.

If you have any questions please contact the IT Support Centre at x36666.

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BEGINNING OF REMOVED MESSAGE

From: Glenn Brown
Sent: Monday, March 26, 2018 1:32 PM
Subject: Attention needed: Complete the form to help restore default settings


http://media.whatcounts.com/queensu/layout_images/Swish%20with%20crest_Whatcounts.jpg
Your email has been suspended due to large amount of spam messages.


This is a CONFIRMATION of recent IT support auto-request. We are working on a resolution and will contact you when further information is available. View the current status of your ticket anytime at Queens Tech Solutions.[LINK REMOVED]

Ticket Number: 371275
Brief Description: Email Suspension - Outbound Block
Creation Date: 03/26/2018
Ticket Status: Pending Third Party

Notes:
Entered on 03/26/2018 at 01:20:27 PM EDT admin footprints:
Outbound mail for your account was blocked by Microsoft due to high volumes of spam.

The following actions have been performed:

All Queens web applications

-Disabled inbox rules
-Disabled auto-reply
-Disabled signature
-Disabled forwarding

Help Desk agents are authorized to unsuspend the account before the block is removed by Microsoft.
Until the block is removed, unsuspended accounts will be able to login and use Queens portal; however, sent messages will fail with a Non-Delivery Receipt (NDR).
All messages that failed to send during the block will need to be re-sent after the block is removed.

To get started with the process of restoring your email account fill the form below.

View form [LINK REMOVED]

This ticket will be updated and the user will be notified as soon as Microsoft removes the block.

Ticket submitted by: Admin




This e-mail was sent on behalf of the department of Information service,
Office of Director, Queen's University, Kingston, ON, Canada, K7L 3N6
The privacy and security of your personal information is very important to us. Read our Privacy Policy.[LINK REMOVED]


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