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IDM - Emergency Downtime Update Archived
Changes to the Profile Manger (https://netid.queensu.ca) have been successfully completed.

Thank you for your patience.

Please contact the ITS Support Centre if you encounter any issues accessing the Profile Manger.

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Previous Description (March 26, 2018 14:15):

Another brief outage to the Profile Manager is required to address issues with authenticating users.
The outage will last 1 - 2 minutes starting at 2:15

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Previous Description (March 26, 2018 12:02):

Changes to the Profile Manger (https://netid.queensu.ca) have been successfully completed.

Please contact the ITS Support Centre if you encounter any issues accessing the Profile Manger.

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Previous Description (March 26, 2018 11:57):

The NetID Profile Manager (IDM) will be briefly unavailable March 25, 2018 at 12:00PM (noon) while ITS staff perform emergency
maintenance on the software. The outage should last only 1 - 2 minutes.

Services that will be unavailable during the outage include:
- password resets
- activating a NetID
- email alias claim
- updates to security questions.