Outstanding problems were found this morning relating to file shares in ITS hosted systems. The underlying problem has been fixed and all ITS hosted shares should be writable.

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Previous Description (April 9, 2018 20:27):

Services are now available again. Please contact the support center if problems continue.

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Previous Description (April 9, 2018 14:50):

Resolution is taking longer than expected. ITS is continuing to work on the problem.

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Previous Description (April 9, 2018 13:08):

ITS is continuing to work on this issue with vendor support.

We will post further updates.

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Previous Description (April 9, 2018 11:11):

ITS is currently experiencing degraded service on some of its applications. These services will not be able to save any changes due to this problem.

Applications affected include

• Webpublish Authoring


• Departmental File Shares


• QShare


• QSpace

ITS will continue to work on the situation and provide updates as they become available.