The Queen's Streaming Service maintenance has successfully been completed and the processing time for uploading videos have been improved.

Users now have the ability to upload new videos. If you have any videos that were uploaded prior to 7:30 am on September19th, that are falsely reporting as “Processing”, please delete the video and upload again.

For information about the Queen's Streaming Service, please visit the following webpage: https://www.queensu.ca/its/streaming

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Previous Description (September 18, 2020 17:03):

On Friday, September 18th at 11 PM, the Queen's Streaming Service will undergo maintenance. This maintenance will improve processing time to upload videos. As previously reported, processing time has been impacted due to a significant increase in usage.

During maintenance, video playback and videos queued to be processed will not be affected. There will be no impact on students who are viewing published videos, but the ability for users to upload new videos will be disabled at 11 PM and will be re-enabled upon maintenance completion. We anticipate that the maintenance cycle will take 7-8 hours. A notification will be posted once the upload function has been re-established.

For information about the Queen's Streaming Service, please visit the following webpage: https://www.queensu.ca/its/streaming