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Authentication is Failing for onQ, Office 365 and ServiceNow Archived

  • Faculty, staff and students are experiencing authentication problems with onQ, Office 365 and ServiceNow. All 3 services authenticate against Microsoft's Azure Active Directory.

    Users with an active sessions should not log out. Microsoft has acknowledge the problem and are currently reverting a recent change to correct the problem.

    This notification will be updated as more information is available.
  • Publish Date: September 28, 2020 18:18
  • Channels:
  • Lists/Email Addresses:
    • ITSNOTICE-L (ITS-L & ITADMIN-L) - itsnotice-l@lists.queensu.ca
  • IT Support Centre