Upcoming Teams Telephony Service Maintenance - Telephony Users

  • We will be upgrading the backend infrastructure for the Teams telephony service on Thursday, July 17, 2025, between 6:30 AM and 8:00 AM. This upgrade will apply to users who have a phone number assigned through the Teams telephony service. Call flows (auto attendants and call queues) and SIP phones are not included in this upgrade.

    This upgrade is not expected to impact telephony performance. However, if you experience any issues after the maintenance window, please contact the IT Support Centre during regular business hours by filling out the online help form or calling (613) 533-6666.
  • Publish Date: July 14, 2025 13:44
  • Channels:
  • Lists/Email Addresses:
    • ITSNOTICE-L (ITS-L & ITADMIN-L) - itsnotice-l@lists.queensu.ca
  • IT Support Centre