Planned Maintenance for Queen's Telephony Service - Call Flows (Teams) Update Archived

Maintenance was Completed Successfully on Sunday, June 23, 2024 at 10:00 AM. There are no outstanding issues related to this maintenance.

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Previous Description (June 19, 2024 11:47):

On Sunday, June 23, 2024, from 9:00 AM to 10:00 AM, there will be a planned outage for Teams Telephony Call Flows (auto attendants and call queues) while our Telephony partner performs maintenance.

During this maintenance, the Queen's main line, 613-533-2000, will experience an initial outage of approximately 10 minutes. Additionally, there will be an extended outage of no more than one hour affecting inbound calls to Teams call flows. There will be no impact on any other Telephony phone services.

This notice will be updated once the maintenance is complete and the service is available again.